Q: Do we have to use one of your card samples?
A: No .... 75% of our orders are new designs. We can also use the copy from one card with the visual on another etc. Nothing is written in stone. Our job is to create the most persuasive card for your particular offer.
Q: How long does it take for our Postcards to deliver into prospects mailbox?
A: Once you Ok a proof and sign an Ok to Print Form, it takes 5-7 business days for your postcards to be printed and addressed. We mail as soon as postcards are addressed and bar coded.
4x6 postcards take 3-5 days to deliver to consumers
6x9 postcards take 7-10 days to deliver.
Q: Can we use our own mailing permit to mail postcards ?
A: Yes...we print your mailing permit number in upper right hand corner of card instead of ours.
Q: Can we divide the 5000 cards and have the fronts printed differently ?
A: All 5,000 cards must be the same on the front side (color and laminated side) of the card. If you want different backs, we can usually do that for you for an additional charge. Call your sales representative for more information on this.
Q: Can we use our own mailing list?
A. We suggest you let us supply the mortgage data. But, we will send your mortgage postcard to any mailing list you supply. We offer NCOA (USPS National Change of Address) update if the list is more than 6 months old. .
Q: What are the prices? (Click on link to Pricing breakdown page at top of this page)
A. Prices vary, but for most of our postcard campaigns it is 47 cents per postcard all inclusive pricing. That includes everything. Printing, mailing list, postage, addressing. If you are doing a mailer to a exotic lists that would require a FICO score or other credit data, the price would increase depending on the additional cost of that type of mortgage mailing list.
5000 4x6 postcards are $2350 delivered (47 cents per card)
5000 6x9 jumbo cards are $2850 delivered ( 57 cents per card)
Q: How long will it take for my mailing list to ship ?
A: We ship same day funds become available.
Q: What is your Refund/Replacement policy ?
Postcard Printing
A: Orders can be cancelled prior to us starting design work on postcards or downloading data for for list purchases with 100% refund.
1. Once we have started design work on a postcard advertising campaign but card has not yet gone to print there will be a 20% cancellation fee. Once postcard proof has been approved by client and gone to print there is a 40% cancellation fee and client is liable for shipping costs to send finished postcards to their location. No order will be printed without a signed "Ok to Print" form
No refunds can be given after mail date.
Mailing Lists
A:. Due to the reproducible nature of mailing and telemarketing lists we deliver via e-mail, disk or other media, no refunds will be given. Make 100% sure the criteria on invoice is correct. We can not 100% guarantee the accuracy of information contained in mailing lists. Many criteria are modelled information and can show variance . We purchase mailing lists from respected nationwide compilers such as Equifax, Axiom TransUnion and TranzAct. We make every attempt to give you the
most up to date and correct information but can not guarantee it.
No changes to mailing list orders can be made after we receive signed invoice.
We guarantee a 95% deliverable rate on all mailing lists and mailings.. Any returns for bad addresses greater than 5% will be replaced two records for every bad address. All list with phone numbers are run monthly against Federal Do Not Call list. All information is updated monthly for accuracy.
Q: What payment methods do you accept?
A: We accept check, check by fax/phone, Visa, MC and Discover. No AMEX
SInce we work on a small profit margin, if you use a credit card for payment we deduct the 2% credit card merchant fee from your order. That equates to 2% less names on a mailing list or 2% less postcards being mailed from your mailer. If you use a reward card, our merchant fee goes up to over 4%. We will deduct an additional 2.25% from the back end of your mailing or deduct it from the total number of records in your mailing list.
Please call us for more information
